FAQ – Quarter Zip EU Skip to content

Have Questions? We’ve Got You Covered!

Find quick answers to the most common questions about our product.

Yes, our sweaters fit true to size.

If you prefer a slightly more relaxed fit, we recommend sizing up.

Our sweaters are produced using high-quality, comfortable, and durable fabrics suitable for everyday wear.

(Exact material details may vary per item and can be found on each product page.)

We accept the following payment methods:


Credit Card


Apple Pay


Google Pay


iDeal


Bancontact


Shop Pay

Please check your spam folder. If it’s not there, contact us at info@quarterzip.eu.

We ship to all countries within the European Union, including the United Kingdom.

Orders are processed within 1–3 working days.

Delivery typically takes 7–12 working days after dispatch.

Yes, all orders come with tracking.

You will receive your tracking link by email as soon as your order has shipped.

To request a return, contact our team at info@quarterzip.eu within 14 days of receiving your order.

Return instructions and the return address will be provided by email.

Return shipping costs are the responsibility of the customer.

Refunds are issued to the original payment method once the returned item has been received and inspected at our warehouse.

For any additional questions, feel free to contact us at:

info@quarterzip.eu